Sun Moon Lake Red Tea 2022
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Frequently Asked Questions
When does my order ship?
Our Chicago-based distribution center ships 3 days per week. Expect your order to ship within 1-3 business days, at which time you will receive automated tracking updates via email.
What is your returns & exchanges policy?
If you have any questions about what products are right for you, we would be glad to assist you! Reach out via phone or email.
If you are dissatisfied with your purchase, we offer returns, exchanges, and refunds on a case-by-case basis. Please review our complete returns and refunds policy by product category.
What comes in my shipment?
Your order is carefully packed to ensure safe transportation of your tea and teaware. General brewing instructions are also included to help you make the most delicious cup of tea!